Policies & Info
Scheduling
Private sessions are available by appointment only. Please use the online booking system to schedule/update your appointment. Once you secure your appointment, you will receive an email confirmation.
New Clients
All new clients must have a discovery call with Michelle prior to booking a private session.
Paperwork
Prior to your session, please complete the Health Assessment form and read the information sheet about your treatment so you may prepare accordingly. The assessment form helps me tailor your session according to your needs. All information shared is 100% confidential.
Please submit your paperwork at least 48 hours prior to your session. Please note your appointment will not be honored, and you are subject to a 50% cancellation fee if the form and waiver are not submitted prior to your session.
Arrival
Please arrive 5-10 minutes early so that you can settle in before your session and text me to let me know you are here. Please note, you book me for a certain period of time; if you are late, you are cutting into the time you scheduled and the session will end at the original scheduled time. Out of respect and consideration to your therapist and other clients, please plan accordingly in order to be on time.
Cancellations, Last Minute Reschedule or No-Shows
A minimum of 48-hour advance notice is required when canceling or rescheduling an appointment. This allows the opportunity for someone else to book a session during this time. Failure to cancel or reschedule with more than 48 hour notice will result in a 100% charge. No-shows will be charged in full for any “missed” appointment.
You have up to three months (package of 3) or six months (package of 5) to use the sessions in your package. All packages are final and non-refundable.
Non-Sexual
All therapies are professional and are strictly non-sexual. Should a client violate this professional boundary by making any suggestive statements and/or actions, the session will be terminated with payment in full. If appropriate, law enforcement will be contacted.
Tipping
Tips are never expected but always appreciated especially in a pandemic. If you feel like you received what you needed and more, show some love with a tip that feels right for you.
Location and Parking
You will receive the exact address upon confirmation of your appointment, If you are planning on driving to your session, please allow enough time to find parking so that you don't cut into your treatment time.
Miami, FL
Our zen space is located in the beautiful area of Sunset Harbor South Beach, Miami.
Washington, DC
I am conveniently located in the heart of Washington DC. If you are riding the metro, take the Yellow/Green Metro, and get off at the Columbia Heights station.
Private sessions are available by appointment only. Please use the online booking system to schedule/update your appointment. Once you secure your appointment, you will receive an email confirmation.
New Clients
All new clients must have a discovery call with Michelle prior to booking a private session.
Paperwork
Prior to your session, please complete the Health Assessment form and read the information sheet about your treatment so you may prepare accordingly. The assessment form helps me tailor your session according to your needs. All information shared is 100% confidential.
Please submit your paperwork at least 48 hours prior to your session. Please note your appointment will not be honored, and you are subject to a 50% cancellation fee if the form and waiver are not submitted prior to your session.
Arrival
Please arrive 5-10 minutes early so that you can settle in before your session and text me to let me know you are here. Please note, you book me for a certain period of time; if you are late, you are cutting into the time you scheduled and the session will end at the original scheduled time. Out of respect and consideration to your therapist and other clients, please plan accordingly in order to be on time.
Cancellations, Last Minute Reschedule or No-Shows
A minimum of 48-hour advance notice is required when canceling or rescheduling an appointment. This allows the opportunity for someone else to book a session during this time. Failure to cancel or reschedule with more than 48 hour notice will result in a 100% charge. No-shows will be charged in full for any “missed” appointment.
You have up to three months (package of 3) or six months (package of 5) to use the sessions in your package. All packages are final and non-refundable.
Non-Sexual
All therapies are professional and are strictly non-sexual. Should a client violate this professional boundary by making any suggestive statements and/or actions, the session will be terminated with payment in full. If appropriate, law enforcement will be contacted.
Tipping
Tips are never expected but always appreciated especially in a pandemic. If you feel like you received what you needed and more, show some love with a tip that feels right for you.
Location and Parking
You will receive the exact address upon confirmation of your appointment, If you are planning on driving to your session, please allow enough time to find parking so that you don't cut into your treatment time.
Miami, FL
Our zen space is located in the beautiful area of Sunset Harbor South Beach, Miami.
Washington, DC
I am conveniently located in the heart of Washington DC. If you are riding the metro, take the Yellow/Green Metro, and get off at the Columbia Heights station.